B2B Operator Agreement

The subscription gives the Operator the following, and nothing more:

• Onboarding and a managed listing. A casino page on cryptogamble.com, built and maintained using verified data.
• A data relationship. The ability to submit and update accurate information about the casino through the B2B portal, subject to our approval and verification.
• Inclusion in our review and testing process. Where we are able to, real-money live testing and review, conducted to the same standard we apply to every operator.

The subscription does not include, promise, or guarantee:

• any ranking position on cryptogamble.com;
• any score, rating, or assessment outcome;
• featured or promotional placement (this is a separate paid product, see Section 7);
• search engine ranking, traffic, visibility, or referrals;
• first-time depositors, registrations, players, or revenue of any kind.

The subscription pays for accurate verified data, onboarding, and a casino page. It does not buy outcomes, and it does not buy influence over our editorial or scoring decisions.

2.1 Fee. The subscription fee is GBP 2,500 per year, payable in advance as a single flat amount. Payment is made manually by the Operator.

2.2 Term and start date. The subscription term is twelve (12) months. The term begins on the date payment is received, regardless of when the listing goes live. The Operator is responsible for providing what we need to publish promptly (see Section 4); delay in doing so does not extend the term and does not entitle the Operator to a refund or credit.

2.3 Renewal. The subscription renews automatically for further twelve-month terms unless cancelled. Because payment is manual, we will send reminders approximately one month before, two weeks before, and on the day of the renewal date, so the Operator can arrange payment and request an invoice if needed.

2.4 Cancellation. The Operator may cancel at any time. Cancellation stops future renewal. The listing and services remain active until the end of the paid period already in effect. We do not provide pro-rata refunds for the unused portion of a paid term.

3.1 The 14-day testing-availability refund. A full refund is available within the first fourteen (14) days from payment only where we have not been able to schedule or carry out live testing for the casino. This typically arises where we cannot fit the testing into our schedule, or where, on review, we decide not to proceed with the casino.

3.2 Once testing is committed or carried out. Once we have scheduled testing, begun testing, or completed testing, the fee is non-refundable, including within the 14-day window. If the delay in scheduling is caused by the Operator (for example, late provision of affiliate links or required data), that does not create a refund right.

3.3 No other refunds. Except as set out in Section 3.1, all fees are non-refundable. In particular, no refund is due on cancellation, on termination for cause under Section 6, or because the Operator is dissatisfied with a score, ranking, review, or its commercial results.

The Operator agrees to:

• Provide accurate, complete, and current data about the casino, and to keep it updated through the portal. The Operator is responsible for the accuracy of what it submits.
• Provide the affiliate links and any other materials we reasonably need to publish and maintain the listing. We cannot publish a listing until testing and review are complete and a working affiliate link is in place. Any delay by the Operator in providing these delays the listing, at the Operator's own cost and within the running term.
• Not require, request, or pressure us to alter our editorial assessment, scores, rankings, or reviews. We will not publish favourable content on demand, and asking us to do so is a breach of this Agreement.
• Honour its own affiliate program terms in respect of the affiliate link provided to us, including timely payment of any commission earned through that link, and to operate that programme fairly and in good faith.

5.1 What we will do. We will:

• onboard the Operator and build and maintain the casino listing using verified data;
• provide as much accurate information as we reasonably can, recognising that for some casinos public data is limited and we can only publish what we can verify;
• conduct real-money live testing and review where we are able to;
• communicate clearly and promptly about status, requirements, and anything blocking the listing.

5.2 What we control and do not promise. Our scores, ratings, rankings, reviews, and editorial content are formed independently using our methodology and testing. We describe in plain language what affects an assessment, both on our public methodology pages and, on written request, in writing to the Operator. We do not disclose the proprietary mechanics of our scoring or ranking systems, including formulas, rules, weightings, or thresholds. Whether and how a listing ranks on cryptogamble.com, and how it performs in search engines, is not guaranteed and is outside the scope of this subscription. Our team works to improve the Site's performance generally, but ranking and traffic are not deliverables of this Agreement.

5.3 Editorial independence. We retain full editorial independence at all times. We will publish our genuine assessment of any casino, including findings the Operator may dislike, and we will not soften, withhold, or alter that assessment because the Operator is a paying subscriber. Payment under this Agreement does not buy, and cannot influence, our editorial or scoring decisions. This principle is fundamental and non-negotiable.

5.4 Our affiliate commitments. We commit to operating within the Operator's own affiliate terms and conditions in good faith in respect of the affiliate link the Operator provides us, conducting our affiliate activity fairly and honestly on our side, and doing the work we say we will do. Where a featured placement is active, we will promote the Operator as agreed and clearly labelled. In all other cases, ranking is determined by our own methodology and cannot be influenced by payment. We can explain, in writing on request, the factors and reasoning behind a casino page's assessment, at the same plain-language level we publish on our methodology pages; we do not disclose the proprietary mechanics described in Section 5.2.

6.1 Our right to delist. We may end this Agreement and remove the Operator's listing at any time where, in our reasonable editorial judgment, the Operator is harming players, acting in bad faith, or otherwise conducting itself in a way that is incompatible with the trust and integrity of our platform.

6.2 Process. Where we exercise this right, we will provide the Operator with a written explanation by email setting out why we believe the relationship cannot continue. We will treat that as the end of the relationship.

6.3 No refund. Where we terminate under this Section, no refund is due. Our work under this Agreement (onboarding, testing, review, and listing) has been delivered, and the fee is non-refundable. The Operator has no right to require us to maintain the listing or to alter our assessment as a condition of payment. A paid subscription does not buy silence or protection from honest assessment.

6.4 Editorial freedom continues. Termination does not limit our right to continue to publish our genuine editorial assessment of the casino, including the reasons for delisting, on our consumer-facing site. We will not refrain from publishing truthful editorial content because of any prior or continuing payment.

Featured and promotional placement is a separate, clearly labelled paid product, governed by its own terms and pricing, and is not part of this subscription. Algorithmic ranking on casino pages is never paid and cannot be influenced by payment. In future, we intend to give Operators the ability to track how their listing performs across both featured placement and ranking; this will be released over time and is not a current deliverable.

Each party may receive confidential information from the other. Neither party will disclose the other's confidential information except as needed to perform this Agreement or as required by law. Our proprietary methodology, scoring systems, and underlying data are our confidential information and intellectual property, and nothing in this Agreement grants the Operator any right to them.

To the fullest extent permitted by law, our total liability to the Operator under or in connection with this Agreement is limited to the fees paid by the Operator in the twelve months preceding the event giving rise to the claim. We are not liable for loss of profit, loss of business, loss of traffic or rankings, or any indirect or consequential loss. Nothing in this Agreement excludes liability that cannot lawfully be excluded.

10.1 Entire agreement. This Agreement, together with the documents it refers to, is the entire agreement between the parties on its subject matter.

10.2 Changes. We may update this Agreement from time to time. We will communicate material changes affecting Operators in advance where reasonably possible.

10.3 Assignment. The Operator may not assign this Agreement without our written consent.

10.4 Governing law. This Agreement is governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

FirstByte Media LLP, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. VAT no. GB388943038.

Partnerships and operator enquiries: legal@firstbytemedia.com.